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Youpla is Now Live!

We provide open arms to navigate through 'Sad News or Sorry Business' and deliver continual support to our members together as a community & family.

Youpla is the result of a rebrand of the former Aboriginal Community Benefit Fund, also known as the ACBF Group.

Address

Suite 216, Level 2, The Strand, 72-80 Marine Parade, Coolangatta QLD 4225

Phone

1800 622 924
SMS 0438 935 122

Open Hours

8:00am - 4:30pm (QLD Time)
Monday - Friday

Email

customerservice@youpla.com.au
or contact us here

About Us

What is Youpla?

Trust, Family & Togetherness

Youpla is the result of a rebrand of the former Aboriginal Community Benefit Fund, also known as the ACBF Group. 

We are a funeral related expenses plan provider, and have been helping Aboriginal and Torres Strait Islander communities with their funeral related expenses for over 25 years.

Youpla is a service that connects and assists the people and communities that are spread out far and wide. It gives people a centre or meeting place to communicate with in hard times.

About Us

Videos From Us

Red road - A Journey of Cultural Understanding

Introducing Red Road

Since January 2018, we have been visiting and working with communities to hear your voice and listen to what matters to you. Only through this journey of cultural understanding came the decision to change the name to Youpla following National Close the Gap Day, 21 March 2019.

We have thoroughly enjoyed and learnt so much from our travels that we wanted to make an annual commitment to continue to learn and grow side by side. So, we are excited to announce Red Road – A Journey of Cultural Understanding. 

"The journey we've been on and the people we have met along the way are laying some great foundations for our future and we believe we've made some significant changes with this direct input from the community. The new ownership and the name change are lines in the sand - acknowledging the past but providing for a great future."

Bryn Jones (CEO of Youpla)

‘Red Road’ will become an ongoing journey to visit Aboriginal and Torres Strait Islander communities stretching many kilometres across country, as we simply listen and learn. 

We want to hear what communities have to say about our products, how we can better address their needs, as well as any individual concerns people may have. This journey is part of Youpla’s ongoing commitment to communities across Australia.

Red Road - A Journey of Cultural Understanding

The Road Ahead

As part of the Red Road initiative, we have already visited and talked with a number of communities and land councils. You can track our progress – including where we’ve been and which Youpla representatives visited, with our new interactive map below. 

This map will update as we continue to visit areas across Australia.

Youpla Head Office


The Strand, Suite 216, Level 2, 72-80
Marine Parade, Coolangatta QLD 4225

Batemans Bay NSW

Youpla representatives that visited;
Bryn Jones, Isaac Simon

Bowraville NSW

Youpla representatives that visited;
Bryn Jones, Isaac Simon

Palm Island NSW

Youpla representatives that visited;
Bryn Jones, Alana Simon, Jamal Idris